Senitron RFID: Frequently Asked Questions
Answers about Senitron’s RFID inventory management and asset tracking: setup, accuracy, hardware, integrations, security, pricing and support. Can’t find your question? Call (213) 455-4977.
About SenitronSetup and everyday useAccuracy and technologyIntegrations and dataLoss prevention and securityPricing and support
About Senitron
What is Senitron?
Senitron is RFID inventory management and asset tracking software. Handheld RFID readers count whole rooms in minutes, fixed readers track items hands-free at doorways and on the floor, and everything lands in one cloud portal that keeps your POS or ERP in sync. It runs retail stores, warehouses, manufacturing, healthcare and asset tracking from one platform.
Which industries use Senitron?
Apparel, footwear, sporting goods, jewelry, cannabis, liquor and convenience retailers; distribution centers and 3PLs; manufacturers; hospitals and labs; and the public sector, including schools, fire departments and police departments.
Do I need to be using RFID already?
No. Senitron helps you tag your inventory from the start: print RFID labels from your POS or the Senitron portal, tag new stock as it arrives, or have your suppliers ship items already tagged. If you already use RFID, Senitron brings your existing tags into the same system.
Why choose Senitron over other RFID providers?
Fast setup, more features out of the box, ready-made POS and ERP integrations, month-to-month pricing that grows with you, a price-match guarantee, a 30-day money-back guarantee and senior US-based support seven days a week.
Setup and everyday use
How long does setup take?
Setup and training take about 2 to 4 hours and are done remotely by our US-based team. Handheld readers and printers usually arrive within days, so most sites are counting with RFID within a week. Fixed readers and tunnels are installed with your team as the next step.
Is it easy to use?
Yes. Staff learn the handheld app in about an hour: press Start, walk the area and upload. Every training session is recorded so new team members can watch it any time.
What hardware do I need?
Most locations start with one handheld RFID reader and one RFID printer. Door readers for loss prevention, overhead and doorway readers for hands-free tracking, and RFID tunnels for cartons can be added any time. Senitron supplies standard Zebra and Zebra-compatible hardware.
Can Senitron be customized for our business?
Yes. Column names, statuses, reports, alerts, user roles and integrations are set up for the way your business works, and our team builds custom workflows and API connections when you need them.
Accuracy and technology
How does RFID speed up inventory counts?
A handheld RFID reader reads hundreds of tags per second without line of sight, so one person counts a whole store, stockroom or aisle in minutes instead of scanning barcodes one at a time for hours or days.
How accurate is RFID inventory?
Senitron customers typically reach 95 to 99% inventory accuracy, and because counting is fast, counts can be done weekly or even daily so the numbers stay right.
How is RFID better than barcodes?
Barcodes are scanned one at a time and need a clear line of sight. RFID tags are read in bulk, through boxes and packaging, from a distance, so counts, receiving and shipping checks take a fraction of the time and labor, with fewer errors.
How does hands-free, real-time tracking work?
Fixed RFID readers at doorways and overhead antennas in each room read tags automatically. Senitron records every move, shows each item on your floor plan, and sends alerts when something leaves an area it should not.
How long do RFID tags last?
Passive RFID labels have no battery and last for the life of the product. Reusable hard tags for assets and equipment are built for years of daily use.
Does RFID work on metal and liquids?
Yes. Specialty on-metal tags, flag tags and jewelry tags are made for metal items, liquid containers and jewelry, and Senitron tunes reader power for each area.
Is RFID safe?
Yes. Senitron uses FCC-certified commercial RFID readers that operate within FCC guidelines for safe RF exposure.
Integrations and data
Will Senitron work with my POS or ERP?
Yes. Ready-made integrations include Shopify, Lightspeed, NCR Counterpoint, Heartland, Retail Pro, QuickBooks, TREEZ, NetSuite, Acumatica and Microsoft Dynamics 365 / Business Central, and an open API connects other systems. See the RFID POS system page for details. Senitron also runs on its own.
Does Senitron keep online and in-store inventory in sync?
Yes. Counts and adjustments sync to your POS, so online stock levels reflect what is really on the shelf, which means fewer oversells and faster picking for online orders.
Does Senitron include reports and analytics?
Yes. Live dashboards, inventory and movement reports, missing-item reports and real-time alerts are built in, and any report exports to Excel or CSV for Power BI, Tableau or other BI tools.
How does Senitron help the supply chain?
Every tagged item, case and pallet is verified as it ships and as it is received, so transfers between distribution centers, warehouses and stores are confirmed in seconds and quantities update automatically.
Loss prevention and security
How does Senitron help with loss prevention?
Readers at exits alert staff the moment a tagged item leaves without being sold, and fast, frequent counts show exactly what is missing within days instead of at the annual count.
How is our data protected?
Senitron is cloud-hosted with encrypted connections, user roles and permissions, view-only access where needed, and a full history of who did what and when.
Pricing and support
How much does Senitron cost?
Software with seven-days-a-week support runs $200 to $500+ per location per month depending on your setup, month to month with no contract. One-time hardware: handheld scanners $1,550 to $3,500, printers $2,000 to $3,500, loss-prevention systems from $2,500, and labels $75 to $110 per roll of 1,000. More detail: RFID inventory system cost.
What return on investment can we expect?
Most customers see payback within the first year: count labor drops by up to 90%, sales recover from items that were in the building but not on the floor, and shrink falls because losses are spotted in days.
What support is included?
Unlimited support from our senior US-based team seven days a week by phone and email, recorded training, and every new feature included in your subscription.
Is there a contract or a guarantee?
No contract: Senitron is month to month. Every plan includes a 30-day money-back guarantee and a price-match guarantee: we match or beat any comparable quote, apples to apples.
Still have a question?
An RFID specialist will answer it on a short call and show you Senitron live.